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July Virtual Meeting - Dispute Resolution in the Workplace with Deirdre Gallagher

  • 11 Jul 2024
  • 12:00 PM - 1:00 PM
  • Virtual Only



Thursday, July 11th from 12:00 PM to 1:00 PM

Please Note: This is a VIRTUAL EVENT ONLY. We will not be meeting at Bay Oaks Country Club this month. A link to the Zoom event sign-up will be included in registration confirmation email.

The Topic

Dispute Resolution in the Workplace

Conflict is more than a time and resource drain. Unresolved conflict negatively impacts staff and workplace culture. To meet the growing challenges facing workplaces, it is essential to understand the dynamics of conflict and the tools to navigate these dynamics. In this presentation, we’ll explore foundational concepts, obstacles, and approaches to conflict resolution.

Learning Objectives

  • Review foundational concepts of conflict and conflict resolution
  • Explore obstacles to resolution - why is it so hard?
  • Introduce approaches to resolving conflict at the lowest possible level
  • Provide additional resources for further study

Meeting Agenda

  • 12:00-1:00 Speaker Presentation, followed by Q&A

Re-certification credits are available for this event (1 SHRM PDC; 1 hour HRCI) and will be shared with attendees within two weeks after the event.


Guests are always welcome and encouraged to attend our meetings!

  • $18 TXBA SHRM Member
  • $28 Non-Member / Guest
  • $10 Student Member

    Speaker Information

    Deirdre McCarthy Gallagher is a facilitator and mediator with JAMS, the world’s largest private ADR provider, and the Associate Director of the JAMS Institute.

    Before coming to JAMS in 2020, Ms. McCarthy Gallagher was the President of Voices of Value, a dispute resolution firm committed to helping parties navigate and resolve conflict. She has over 26 years of experience as a dispute resolver, including facilitating and mediating multi-party employment, organizational, and higher education dialogues to address conflict, align vision, and navigate challenges to trust and communication. Ms. McCarthy Gallagher has a particular interest in understanding dispute systems, believing that this is critical to managing conflict productively. She has conducted conflict assessments for both public and private organizations, ranging from non-profits to government agencies. Ms. McCarthy Gallagher has also created and delivered customized negotiation, mediation, and conflict management capacity-building programs for educational institutions and public and private sectors.

    Ms. McCarthy Gallagher received her AB from Harvard University, her MS from the School for Conflict Analysis and Resolution at George Mason University, and her JD from Georgetown University Law Center. She is an adjunct professor of negotiation and mediation at Georgetown and the co-author of Alternative Dispute Resolution in the Regulatory Process, recently published by Michigan State University Press. She is also the Chair of the American Bar Association Section of Dispute Resolution’s Committee for Committee Development and Oversight and a volunteer with the Divided Communities Project.

    Texas Bay Area SHRM  |  SHRM Affiliate Chapter #0542  |  PO Box 57923, Webster, TX 77598  |

    SHRM National

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