Transactional Analysis, a human behavior theory developed by Dr. Eric Berne, can be used to address a person’s interactions and communication. Awareness of the different Ego states and recognizing them when in dialogue, can neutralize conflict and confrontation and lead to more productive, less emotional conversations. In this session attendees will learn about the three Ego States, how to recognize them in themselves and others, and how to use this information to create more productive communication in the workplace and beyond.
Annette Monks, CTS
Carlton Staffing and Carltech Engineering and Technical
ANNETTE MONKS, CTS is the President of Carlton Staffing. For 26 years, Annette has moved up the ranks in the staffing industry. She served in many capacities ranging from front line recruiter to Regional Vice President of a $110M portfolio of business to her current position as President. Along the way, she earned the respect of her colleagues, clients and competitors through “straight-shooting” communication and hard work. This is evidenced by the number of sales, team, and leadership honors and awards she has received individually and on behalf of her teams over the span of her career. Since Annette became the leader of Carlton Staffing in 2011, the company has been voted as a winner of the HBJ Best Places to Work, Houston’s 101 Best & Brightest Companies, Dallas/Ft. Worth’s 101 Best & Brightest Companies, and Inavero’s Best of Staffing each of the last seven years.
Cindy Jennings, CTS
As Vice President of Carlton Staffing, CINDY JENNINGS, CTS is responsible for recruiting and professional development of internal staff, overseeing service delivery, program development, quality and compliance. She serves as an internal consultant and coach for management, sales and operations staff. Cindy also designs and conducts training programs to reflect the ever changing market and has been privileged to be a guest trainer at several clients. She has over 31 years of staffing industry experience spanning sales, operations, management and training. Prior to joining the staffing industry, Cindy amassed more than ten years of sales and management experience while working for Prentice-Hall Publishing Company.
Texas Bay Area SHRM
PO Box 57923 Webster, TX 77598
SHRM Affiliate Chapter #firstname.lastname@example.org